Question 1

Are TG Watches timepieces authentic?

Accepted Answer

Every piece is sourced from verified suppliers, inspected in-house and shipped with a warranty card. What you see photographed is the watch you receive.

Question 2

How long does delivery take in Pakistan?

Accepted Answer

Orders are dispatched within 24 hours. Major cities usually receive delivery in 2 to 3 working days, other locations in 3 to 5.

Question 3

Which payment methods do you accept?

Accepted Answer

Bank transfer, card payment and cash on delivery in supported cities. Payment options are confirmed at checkout.

Question 4

Can I return a watch?

Accepted Answer

Yes. Unworn pieces in original packaging can be returned within 7 days of delivery. See our Return & Refund Policy for details.

Question 5

Do you offer a warranty?

Accepted Answer

All watches include a minimum one-year warranty against movement defects. Selected automatic pieces carry two years.

Question 6

Can you help me choose a watch?

Accepted Answer

Message us on WhatsApp with your wrist size, budget and the occasion, and we will send two or three honest recommendations.